Associate, Post-Market Surveillance (m/f)


Innsbruck, Austria

Main Tasks

  • Assure timely and accurate input of complaint reports into the company’s database for complaint processing
  • Follow defined procedures for the assignment, tracking and controlling of investigations and handling of complaints per all applicable regulations
  • Support complaint investigation and vigilance activities by retrieving relevant information on complaints’ related events
  • Prepare ad-hoc clinic investigation reports on customer complaints upon request
  • Support improvements of existing quality systems and procedures as well as prepare incidents reports to National Competent Authorities



  • University/FH degree and/or experience in a medical or technical discipline
  • Professional experience in the field of Quality Management or Post-Market Surveillance is a plus
  • MS Office proficiency and good computer skills in general
  • Excellent communication skills in written and spoken English; German skills are an advantage
  • Team-oriented personality with profound organizational skills, analytical thinking and attention to detail


Salary will be determined based on professional experience; the formal minimum salary according to Collective Bargaining Agreement is EUR 36,154.72

We offer a challenging opportunity in a multinational work environment with English as our company language. We look forward to receiving your application at





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