MED-EL

Product Manager Information Systems (m/f)

PM_4_1911

Innsbruck, Österreich

Main Tasks

  • Assess existing processes, identify continuous improvement opportunities focusing on quality, cost and efficiency in line with stated business objectives
  • Support the corporate focus for the expansion of information systems for service strategies, including the management for the implementation of the necessary information technology and quality infrastructure
  • Define service supply processes and assure their integration into the internal systems support, and sales/aftersales operations
  • Design end-to-end global business processes, define KPI’s, data collection, analysis and documentation
  • Collaborate across departments, stakeholders and business partners in order to achieve objectives, standards and facilitate a positive customer service experience

 

Requirements

  • Higher education with specialization in business informatics or related fields
  • Proven project management experience with strong customer and user experience orientation
  • Previous working experience with scrum and lean methodologies required
  • Deep understanding of data management systems in correlation with ERP, CRM and PIM systems
  • Excellent communication skills in English (German is a plus); motivated team-player with an organized and self-reliant approach

 

 

Salary will be determined based on professional experience; the formal minimum salary according to Collective Bargaining Agreement is EUR 37,022.44

 

We offer a challenging opportunity in a multinational work environment with English as our company language. We look forward to receiving your application at jobs.medel.com

 

 

 

 

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